Customer Service Rep/Pizza Artist! Southaven, MS

Domino's Franchise•Southaven, MS
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help prepare, bake, and serve pizzas during busy hours. The role may be part-time or full-time and offers scheduling intended to leave time for school or other activities. Team members may have opportunities to advance from customer service into management and other roles. On-the-job orientation and training are provided. Team members operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility. The work involves standing for most tasks, frequent reaching and hand use, and occasional lifting, carrying, pushing, pulling, climbing, bending, and crouching. Work conditions can include varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to perform basic arithmetic accurately and quickly and make correct monetary change; a calculator may be used.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Motor coordination and eye-hand coordination to make precise, rapid movements.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform physical tasks including prolonged standing, walking short distances, frequent reaching and hand use, and lifting or carrying items weighing up to 50 pounds.
  • Ability to work around hot surfaces and tools, including ovens up to 500 degrees or higher, sharp edges, moving mechanical parts, food odors, cornmeal dust, and varying temperatures.
  • Ability to distinguish hot from cold surfaces and perform tasks requiring talking and hearing on the telephone, near and mid-range vision, and depth perception.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move deliveries, including lifting and stacking cases of ingredients and supplies.
  • Perform other store tasks such as changing sign prices, washing walls, and maintenance when needed.
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