Customer Service Rep/Pizza Artist! Collierville, TN

Domino's Franchise•Collierville, TN
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help prepare, bake, and serve pizzas and process customer orders. The role can be part-time or full-time and may suit someone seeking a main job or supplemental work. On-the-job orientation and training are provided. The position offers potential advancement from customer service representative to management and other opportunities within the company. Team members operate store equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. The work involves communicating with customers and coworkers in person and by phone, using a computer keyboard or touch screen to enter orders, and handling food-preparation and store tasks. Work conditions may include temperature extremes, food odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, and moving mechanical parts. The role requires frequent standing, walking, reaching, and hand use, as well as occasional lifting, carrying, pushing, pulling, climbing, bending, and crouching.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the work, including prolonged standing and frequent reaching and hand use, and handling deliveries and supplies weighing up to 50 pounds.
  • Ability to work around varying and sometimes adverse weather, temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, and communicate with customers and coworkers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move, carry, and stock supplies and ingredients.
  • Perform pizza preparation and assembly tasks, including shaping dough and handling pizza tools.
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