Customer Service Rep/Pizza Artist! Domino's Pizza - East Memphis

Domino's Franchise•Memphis, TN
•Onsite

About The Position

Domino's Pizza is seeking customer service representatives with strong people skills to prepare and serve pizzas and process customer orders. Team members may work part time or full time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided. Opportunities for advancement may include management and franchise ownership. The role involves operating store equipment, stocking and preparing ingredients and products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Team members communicate with customers and coworkers in person and by phone, enter orders using a computer keyboard or touchscreen, and handle monetary transactions. The work is performed in a pizza store and includes standing for most tasks, frequent walking and reaching, and repetitive hand and arm activity. Team members may work around hot ovens and surfaces, coolers, food odors, cornmeal dust, sharp edges, moving mechanical parts, and changing temperatures. The job may require lifting and carrying supplies, moving trays on dollies, and occasionally using stairs or a ladder.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Eye-hand coordination and motor coordination to make precise movements rapidly and accurately.
  • Ability to use a computer keyboard or touchscreen to enter orders.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands of the position, including standing, walking, lifting, carrying, pushing or pulling trays, climbing occasionally, bending, crouching, reaching, and frequent hand use.
  • Ability to lift deliveries weighing up to 50 pounds and place cases on shelves up to 72 inches high.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers and coworkers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter orders using a computer keyboard or touchscreen.
  • Unload and stock deliveries, including moving cases of ingredients and supplies.
  • Perform other store tasks as assigned, including outside tasks such as removing trash.
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