Sales Associate (Full-Time) - Terry, Jackson, MS

DTLR, Inc.•Jackson, MS

About The Position

The Full-Time Sales Associate supports the store management team with daily operations, including customer service, sales, merchandising, and other duties assigned by management. Work is expected to be professional, courteous, reliable, and results-oriented. The standard work week is a minimum of 35 hours and a maximum of 40 hours. The role requires open availability and flexibility to meet customer and business needs, and may require working in multiple stores within the assigned district. The associate helps customers identify and select appropriate products, maintains knowledge of fashion and trends, and supports shipments, merchandising, restocking, and pricing. The role also supports store standards, employee training, loss prevention, operational compliance, safety, point-of-sale procedures, and a neat sales environment. Reliable transportation is required.

Requirements

Previous retail or customer-service experience is preferred but not required.
High school diploma or equivalent is preferred.
Excellent command of English for communication with management, customers, and coworkers.
Demonstrated leadership and ability to work with minimal supervision and take charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style trend knowledge and interest in working with customers in a retail setting.
Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street-lifestyle customer.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.

Nice To Haves

Previous work experience in retail or customer service.
High school diploma or equivalent.

Responsibilities

Build customer relationships and provide professional, courteous, attentive, honest, and responsive service.
Identify customer needs and provide knowledgeable product assistance.
Apply basic fashion and trend knowledge to recommend appropriate merchandise while maintaining DTLR standards.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies.
Participate in service training and product programs.
Assist the Store Manager in identifying loss or inconsistencies and help the store meet shrink goals at or below the company plan.
Monitor and control operational compliance, safety, and business standards.
Support training employees in suggested selling and merchandising techniques.
Help minimize inventory shrinkage, deter shoplifting and internal theft, and follow loss-prevention and security procedures.
Follow proper point-of-sale procedures, balance money received during the assignment, and work with store management to investigate discrepancies.
Keep management informed of important developments, potential problems, and other relevant information.
Help maintain a neat and orderly sales environment.
Perform other duties as assigned.