Sales Associate - AN Acura South Bay

AutoNation

3d • $3,000 - $14,000

About The Position

The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide them through vehicle purchases in a no-haggle sales environment. The role involves responding promptly to leads, answering questions, providing information, and guiding customers from initial phone or internet contact to an in-store experience.

Associates help customers select vehicles, discuss terms and payment options to fit their lifestyles and budgets, and close sales. They provide an exceptional experience before and after purchase, follow up to ensure customer satisfaction, and help transition customers to the Service department. AutoNation offers a supportive team environment, nationwide inventory, and potential career paths into finance, management, and other areas.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• Desire to help people and exceed expectations.

Responsibilities

• Respond to customer leads promptly and interact with customers online, over the phone, and in person.
• Answer questions, provide vehicle information, and guide customers from initial contact to an in-store experience.
• Help customers select vehicles and negotiate terms and payment options that meet their needs, budgets, and expectations.
• Close vehicle sales and work toward targeted goals.
• Follow up with customers to ensure satisfaction and support customer loyalty.
• Help transition customers to the Service department after purchase.

Benefits

• Competitive compensation; commission-based role estimated between $3,000 and $14,000 a month.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Discounts and offers through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED