Automotive Service Diagnostic Technician - Acura South Bay

AutoNation • Torrance, CA

5d

About The Position

The Senior Technician performs vehicle repair and maintenance according to dealership and factory standards, helping build customer loyalty by earning trust and ensuring confidence in vehicle safety and reliability. Strong diagnostic capability is required; specific OEM training is preferred. The role includes factory training, OEM certification support, and opportunities for career advancement. Compensation is $40 per hour or more, depending on experience, qualifications, and OEM training.

Success is measured by achieving targeted production and Customer Satisfaction Index goals. Career growth opportunities may include Master-Certified Technician, Service Advisor, or Service Management roles.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience as an automotive technician.
• Automotive technical training, varying based on store needs.
• Strong diagnostic capability.
• Attention to detail.
• Organization and follow-up skills.
• Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.
• Passion for cars and customer service.

Nice To Haves

• Specific OEM training is preferred.
• OEM certification support and factory training are available.

Responsibilities

• Perform vehicle repair and maintenance listed on repair orders efficiently and accurately, following dealership and factory standards.
• Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
• Diagnose vehicle malfunctions and perform repairs when authorized by the customer.
• Conduct multi-point inspections and make appropriate recommendations to support vehicle safety and reliability.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal technician tools that are not inventoried by the Service department as special tools.
• Keep up with factory technical bulletins and participate in factory-sponsored training classes as appropriate.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.
• Paid training and OEM certification support.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED