Sales Manager - AN Mercedes Benz of South Bay

AutoNation • Bay, AR

2d • $48,000 - $180,000

About The Position

The Sales Manager leads the sales team to create an exceptional customer experience. The role selects, trains, coaches, develops, and retains Sales Associates, while driving team performance to increase market share, achieve targeted unit sales and profit margins, and delight customers. The Sales Manager sets a vision and goals for new and used vehicle sales, motivates the team to meet performance expectations and follow best practices, and stays highly involved in daily operations. The role also manages negotiations with Sales Associates, appraises trade-in vehicles, oversees showroom, e-commerce, and phone customer traffic, collaborates on vehicle inventory planning, helps manage controllable departmental expenses, and analyzes results to develop plans to improve performance. Success is measured by targeted unit sales and gross profit, Associate retention, and Customer Satisfaction Index. The role is commission-based, with estimated compensation of $4,000–$15,000 per month. Career growth opportunities may include Used Vehicle Manager or Financial Services Director.

Requirements

• High school diploma or equivalent.
• Proven success in auto retail sales.
• Proven leadership ability to mentor and train others.
• Ability to set and achieve targeted goals.
• Ability to drive an exceptional customer experience.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record that is maintained.

Nice To Haves

• Not specified.

Responsibilities

• Lead the sales team in a way that supports AutoNation’s Vision and Mission.
• Set a clear vision and goals for the sales team to achieve targeted new and used vehicle sales and profit.
• Engage and motivate the team to achieve key goals, performance expectations, and AutoNation best-practice processes.
• Drive the business through active involvement in day-to-day operations.
• Manage the negotiation process with Sales Associates and ensure customers understand vehicle purchase options and pricing.
• Appraise vehicles for trade.
• Manage showroom, e-commerce, and phone customer traffic.
• Partner with the General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory.
• Assist in managing controllable expenses for the New and Used Vehicle Departments.
• Analyze business performance, identify shortfalls, and develop action plans to improve results.
• Select, train, coach, develop, and retain Sales Associates.
• Achieve targeted unit sales and gross profit, Associate retention, and Customer Satisfaction Index.

Benefits

• Competitive compensation and 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Discounts and offers through YouDecide.
• Opportunity to participate in AutoNation’s DRVPNK mission supporting cancer research and treatment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED