PT Sales Associate

LOVESAC COMPANY•St. George, UT

1d•$15 - $17•Onsite

About The Position

Lovesac is a design-driven furniture brand that creates adaptable furniture intended to evolve with customers’ lives. The Sales Associate connects with customers, helps them choose products suited to their lifestyle and space, and delivers a customer-first sales experience in a fast-paced retail environment. The role involves actively selling, learning and demonstrating products, managing customer relationships and follow-up, and supporting the store’s daily operations. Associates are expected to represent the Lovesac brand and values, contribute to an inclusive team environment, and adapt to changing priorities.

Requirements

Must be at least 18 years old.
At least one year of experience in retail or customer service.
Must be able to work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, product demonstrations, and internal CRM systems.
Ability to travel as required by the company to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to eight hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, and assemble furniture on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
Build customer connections that encourage loyalty, repeat business, and brand advocacy.
Guide customers through the sales journey, identify their needs, provide service, and develop lasting relationships.
Demonstrate product knowledge, conduct brand tours, educate customers, and close sales.
Work toward and exceed sales goals and key performance indicators through disciplined execution and sound decision-making.
Contribute to an inclusive and respectful environment for customers and teammates, and remain accountable, flexible, and receptive to feedback.
Build brand awareness through authentic customer and team interactions.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused operations.
Follow brand standards, safety practices, and policies, and help maintain a positive team environment and protect the business.
Take on additional priorities and special projects as needed.
Work during high-traffic selling periods, including weekends, holidays, and nights.
Use technology to support sales and customers, demonstrate products, and work with internal CRM systems.
Travel as required by the company to local stores, third-party vendors, and occasional meetings.
Manage financial transactions and sensitive business and customer information with judgment, integrity, and trustworthiness.
Communicate effectively and manage conflict in a reasonable, nonconfrontational manner.
Stand and walk for up to eight hours per shift; move furniture weighing up to 75 pounds; assemble furniture on the selling floor; and perform bending, twisting, kneeling, reaching, stooping, crawling, and climbing.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and identity-theft plans
Paid time off and holiday pay
Up to 26 hours of paid time off within the fiscal calendar year for eligible associates
Overtime pay at 1.5 times the regular rate for hours worked over 40 in a work week
Paid sick and safe leave for part-time sales associates in certain jurisdictions
Holiday pay at 1.5 times the regular rate for hours worked on specified holidays
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discount