Sales Associate

Pet Supermarket•Titusville, FL

5d•Onsite

About The Position

The Sales Associate supports the store management team in the overall operation and performance of the store, including sales, merchandising, and operations. The role contributes to animal and pet well-being and store success by following operational standards, helping reach sales goals, and supporting efficient daily operations. Sales Associates strive to enhance the lives of pets and their people while they shop at Pet Supermarket, providing friendly, knowledgeable service and helping customers find suitable food, toys, and accessories for their pets. The position also involves maintaining a clean, organized, and safe sales floor; caring for animals in the store; replenishing merchandise; and following company policies, procedures, and brand standards. The role requires a flexible schedule that may include mornings, evenings, weekends, or holidays, as business needs require. Heavy lifting of up to 55 pounds may be required repeatedly during a shift.

Requirements

Must be at least 18 years of age.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and/or holidays according to business needs.
Ability to perform physical duties requiring exertion and dexterity, including repeatedly lifting up to 55 pounds during a shift.
Ability to spend most of the work time standing or moving around the sales floor.
Active listening when communicating with customers and employees.
Active observation when merchandising the store.
Customer service focus and ability to build effective customer relationships.
Ability to work independently at times and as part of a team.
Professional and positive workplace conduct.

Nice To Haves

Preferred retail or customer service experience.
Enjoy working with and around animals.

Responsibilities

Assist with sales, service, and customer-experience initiatives by demonstrating the company’s selling and service models.
Acknowledge, welcome, and thank customers in a friendly and timely manner.
Help customers select products and answer questions about food and accessories for their pets.
Comply with brand standards to maintain the consistency and reputation of the store.
Work with the store team to meet or exceed targeted sales goals and daily sales goals.
Clean pet enclosures and ensure animals have appropriate food and water.
Support maintenance of the fish system.
Restock merchandise on shelves and fixtures and move products from the stockroom to the sales floor.
Maintain professionalism and a positive attitude in the workplace and communicate appropriately.
Complete tasks and other duties assigned by store management.
Follow company policies and procedures communicated by the Sunrise Support Office.
Maintain a clean, neat, and safe shopping environment.
Support a positive team environment and assist coworkers when needed.