Sales Associate

EssilorLuxottica Group•San Jose, CA
•$18 - $26

About The Position

The Sales Associate creates an outstanding optical experience for guests by combining product knowledge, experience, and personality with each guest’s needs and the company’s fashion brands. The role helps customers find eyewear and other products that suit their needs, offers tailored recommendations, and builds lasting relationships while working toward sales targets. The associate contributes to a positive team environment, participates in hands-on training, and helps keep the store clean, organized, and visually appealing. The position also supports an inclusive and respectful experience for customers and colleagues.

Requirements

  • Enthusiasm for helping others and creating great customer experiences.
  • Communication skills to engage customers and drive sales in a dynamic environment.
  • Comfort using technology to enhance the customer experience and accuracy with transactions.
  • Interest in eyewear and fashion trends, and ability to help customers find a suitable look.
  • Self-motivation, resilience, and adaptability in a fast-paced environment, with willingness to learn and grow.
  • Retail or customer service experience is a plus.

Nice To Haves

  • Prior experience in optical retail or familiarity with optical products.

Responsibilities

  • Meet sales targets and exceed expectations by connecting with customers and building lasting relationships.
  • Assist new and returning customers in finding products that meet their needs.
  • Provide tailored advice and recommend eyewear solutions suited to customers’ lifestyles and preferences.
  • Participate in hands-on training and collaborate with experienced professionals to provide high-quality service.
  • Work with the team and leadership to maintain a positive, supportive environment.
  • Keep the store clean, organized, and visually appealing to support a seamless shopping experience.
  • Help foster an inclusive and respectful environment for customers and colleagues.

Benefits

  • Health care
  • Retirement savings
  • Paid time off/vacation
  • Employee discounts
  • A competitive bonus and/or commission plan may be offered
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