Loft Outlet Katy Mills

KnitWell Group • Katy, TX

6d • Onsite

About The Position

As a Sales Associate, you serve as a brand ambassador, building authentic connections with customers and guiding their shopping journeys through personalized styling recommendations. You help maintain an attractive, organized sales floor and collaborate with the team to create personalized customer experiences in an inviting store environment.

The role focuses on customer service, product knowledge, brand loyalty, visual and operational standards, and a seamless omnichannel shopping experience. You also partner with store leaders to meet individual goals and daily expectations, and build productive working relationships by sharing ideas and helping others.

Requirements

• Bring a hospitality mindset when engaging with customers.
• Have flexible availability, including evenings, weekends, and holidays.
• Be proficient with technology and able to operate a point-of-sale system.
• Take initiative in making thoughtful decisions.

Nice To Haves

• Sales Associate or other customer-focused experience.

Responsibilities

• Connect with customers, listen to their needs, and create personalized customer experiences.
• Share product knowledge and recommendations to help style customers.
• Use brand behaviors and personalized service to drive brand loyalty.
• Maintain high visual and operational standards while keeping the customer the focus.
• Use technology to stay informed about company priorities and promotions and support a seamless omnichannel shopping experience using available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and helping others.
• Keep merchandise organized and correctly placed on the sales floor.

Benefits

• 401(k) plan
• Merchandise discounts, including eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company’s brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed