Sales Associate

Knitwell Group•Ocala, FL
•Onsite

About The Position

Talbots is hiring a temporary, part-time Sales Associate to provide a meaningful customer service experience, promote products, and build relationships with customers and the brand. The associate supports the management team in building store business, serves multiple customers while managing concurrent tasks, and uses fashion expertise and product knowledge to help customers create outfits. The role also involves meeting sales and service metrics, participating in learning and coaching opportunities, and completing assigned operational projects.

Requirements

  • Demonstrate selling competence and styling expertise, with a love of fashion.
  • Be driven to create, build, and cultivate relationships.
  • Have ambition and passion for achieving individual and team goals, and thrive in a team environment.
  • Demonstrate excellent verbal communication skills and a high level of integrity.
  • Be technologically competent in navigating a computer, iPad, or handheld system.
  • Have strong organizational skills and the ability to multitask in a fast-paced, changing environment.
  • Work cooperatively in a diverse work environment.
  • Be comfortable climbing ladders, moving around regularly, and standing for extended periods.
  • Be able to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
  • Have open availability for 15 to 20 hours per week, including flexible availability for evenings, weekends, and holidays based on business needs.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Use service enhancers, including active use of Concierge, to build strong relationships.
  • Serve multiple customers at a time, multitask, and handle projects simultaneously.
  • Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
  • Use product knowledge and fashion expertise to create outfits and suggest items that meet customer needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
  • Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

  • Growth opportunities and tools to progress beyond the position.
  • Incentive opportunities.
  • Comprehensive benefits packages for full-time and eligible part-time employees.
  • Merchandise discounts of 50%, 60%, and 70% at Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
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