About The Position

The Part-Time Sales Associate drives sales and customer relationships by providing excellent customer service and using effective selling techniques. The role performs daily store functions, including product merchandising and sales, customer relations, and store maintenance. Customer service, sales, and teamwork are central to the position. The associate helps customers find appropriate merchandise while maintaining DTLR standards and building relationships, supports shipments and restocking, follows visual standards, and helps keep the store organized and orderly.

Requirements

  • Previous retail or customer service work experience is preferred but not required.
  • High school diploma or equivalent is preferred.
  • Excellent command of English to communicate effectively with management, customers, and other employees.
  • Basic fashion and style trend knowledge and a desire to work with customers in a retail setting.
  • Problem-solving, analytical, detail-orientation, flexibility, communication, and interpersonal skills to provide customer service and support inventory control, merchandise transport, and store maintenance.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 lbs.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
  • Reliable transportation.

Nice To Haves

  • Previous work experience in retail or customer service.
  • High school diploma or equivalent.

Responsibilities

  • Use fashion and trend knowledge to meet customer needs by selling appropriate merchandise, maintaining DTLR standards, and building customer relationships.
  • Assist with shipments, merchandising, restocking, and pricing.
  • Create a positive, energetic, and outgoing impression for customers and demonstrate an enthusiastic attitude toward the job and company.
  • Comply with company policies.
  • Participate in service training and product programs.
  • Follow visual standards, complete daily restocking, and ensure adequate size runs are represented according to visual directions.
  • Assist in preventing employee and customer theft.
  • Help maintain a neat and orderly sales environment.
  • Help keep the store organized as directed by store management.
  • Perform other duties as assigned.
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