08802 Inside Sales

Sally Beauty Holdings•Santa Clarita, CA

About The Position

The Sales Associate at CosmoProf focuses on creating a memorable shopping experience for customers seeking hair color, cosmetics, skin care, and nail products. The role involves advising customers, building relationships and loyalty, recommending products, and sharing information about promotions and the loyalty program. CosmoProf provides product education and training. Associates also support store merchandising, transactions, inventory management, and a professional store environment, and may occasionally make bank deposits or open or close the store. Work schedules and hours vary to suit different needs, subject to business scheduling requirements.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Must be available to meet the scheduling needs of the business.
  • Able to communicate clearly and concisely with customers, co-workers, and management.
  • Able to apply product knowledge from training to support customer service.
  • Able to read and explain product labels.
  • Able to follow directions and perform other duties as assigned by the Manager.

Nice To Haves

  • At least 1 year of retail sales or customer service experience is preferred.

Responsibilities

  • Build relationships with customers and vendors and inspire customer loyalty.
  • Recommend additional and complementary products.
  • Inform customers about current promotions and events.
  • Set up advertising displays and arrange merchandise to highlight sales and promotional events.
  • Inform customers about and enroll them in the Loyalty program.
  • Complete cash and other monetary transactions accurately and efficiently.
  • Maintain a professional store environment and manage inventory, communicating inventory issues.
  • Demonstrate CosmoProf Culture Values and follow the company code of ethics and behavior.
  • Safeguard company assets and technology and maintain accurate business records.
  • Occasionally make bank deposits and open or close the store.

Benefits

  • Generous product discount and free sample products.
  • Product education.
  • Opportunity for growth.
  • May qualify for medical, dental, and vision benefits, 401(k), vacation, sick time, and holiday time, depending on average hours worked.
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