Full Time - Sales Associate - Paint - Opening

Lowe's Home Centers•Fern Park, FL

About The Position

As a Customer Service Associate in the Paint department, you welcome customers to Lowe’s and help them find products and services for their home improvement needs. You listen to customers, answer questions, assist with product selection and merchandise handling, and help ensure their needs are met. Duties may include tinting and mixing paint, organizing and replenishing merchandise, processing orders and deliveries, and guiding customers through shopping or checkout. Associates may cross-train in other store areas and perform other duties as assigned. The role may involve occasional travel to meetings, training, or neighboring stores. Work conditions can include indoor and outdoor settings, varied and sometimes extreme weather, noise, and moving or shaking objects and equipment. Lifting guidelines limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed, and powered equipment is used with appropriate training or assistance.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Assist customers with locating and handling merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other areas of the store to help deliver customer service.
  • Prepare department merchandise to meet customer needs, including tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Perform other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Competitive pay and flexible schedules.
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