Full Time - Sales Associate - Paint - Opening

Lowe's Companies, Inc.•Richmond, KY

About The Position

The Sales Associate is a customer-facing role in Lowe’s Paint department. The associate welcomes customers, helps them identify and select products and services for home improvement projects, answers questions, and supports customers throughout shopping or checkout. Most of the work involves listening to customers, providing assistance, and organizing merchandise. Department responsibilities may include preparing paint by tinting and mixing it. Associates may also be cross-trained in other store areas and occasionally help load merchandise. The role may involve working indoors and outdoors in changing weather conditions and around noise and moving equipment. Regular travel is not required, though occasional travel to meetings, training, or nearby stores may be needed.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other physical activities.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • A certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
  • Military or veteran background; Lowe’s encourages military and veteran applicants.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, select, and handle merchandise.
  • Replenish merchandise by identifying empty shelf areas and down-stocking products.
  • Process orders and deliveries accurately so merchandise reaches customers as expected and on time.
  • Cross-train in other store areas to support customer service.
  • Prepare department merchandise according to customer needs, including tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Flexible schedules.
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