Full Time - Sales Associate - Paint - Opening
About The Position
As a Customer Service Associate in the Paint department, you welcome Lowe’s customers, provide friendly and professional service, and help them find and select products and services for their home improvement needs. You answer questions, assist with merchandise, and help guide customers through shopping or checkout. The role includes organizing and replenishing merchandise, accurately processing orders and deliveries, and preparing products to meet customer needs, including tinting and mixing paint. Associates may occasionally load merchandise and cross-train in other store areas. Duties may vary by department and store needs. The role may involve working indoors and outdoors in varying weather and climate conditions, exposure to noise and moving or shaking objects and equipment, and prolonged standing, sitting, lifting, and other activities. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
- Follow lifting guidelines, limiting single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed.
- Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department.
Responsibilities
- Welcome customers, answer questions, and deliver friendly and professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help deliver customer service.
- Prepare merchandise for customer needs, including tinting and mixing paint.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
- Occasionally load merchandise.
Benefits
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% Associate Discount.
- Track to the Trades program.
- Flexible schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
