Full Time - Sales Associate - Paint - Opening

Lowe's Companies, Inc.•Fern Park, FL

About The Position

As a Customer Service Associate in the Paint department, you welcome customers, provide friendly and professional service, and help them find products and services for their home improvement needs. You listen to customers, answer questions, help them select and handle merchandise, and ensure their needs are met. Daily tasks may vary by department and may include tinting and mixing paint, restocking shelves, processing orders and deliveries, and occasionally loading merchandise. Associates may also cross-train in other store areas. The role does not require regular travel, but occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include inside and outside environments, varying and extreme weather, noise, and moving or shaking equipment or objects.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and deliver friendly and professional customer service.
  • Help customers locate and handle merchandise.
  • Restock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other areas of the store to help deliver the best customer service.
  • Prepare merchandise based on customer needs, including tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.
  • Occasionally travel to meetings, training, or neighboring stores as needed.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Flexible schedules.
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