Full Time - Sales Associate - Paint - Opening

Lowe's Home Centers•East Peoria, IL

About The Position

The Sales Associate provides customer service in Lowe’s Paint department, welcoming customers and helping them find products and services for home improvement projects. The role involves answering questions, locating and selecting merchandise, organizing and replenishing shelves, processing orders and deliveries, and preparing products to meet customer needs, including tinting and mixing paint. Associates may also load merchandise, guide customers through checkout, and cross-train in other store areas. Department assignments and daily responsibilities may vary according to hiring needs and skillsets. The role may involve work indoors and outdoors in changing weather conditions and exposure to noise and moving or shaking objects and equipment. Associates must follow safe lifting guidelines, including limiting single lifts to 75 pounds and using team lifts or powered equipment when appropriate and properly trained. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may occur.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities needed for the job.
  • Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
  • Follow lifting guidelines, limiting single lifts to 75 pounds and using team lifts or powered equipment as appropriate.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
  • Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-train in other store areas to support customer service.
  • Prepare department merchandise for customer needs, such as tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Perform other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
  • Flexible spending and health savings accounts
  • 401(k) retirement account with company match
  • Employee Assistance Program, including work/life services and no-cost counseling
  • Tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and parental leave
  • Adoption assistance
  • Lowe’s Associate Discount, including a 10% associate discount
  • Broad discount platform
  • Potential annual bonuses, based on eligibility
  • Employee Stock Purchase Plan, based on eligibility
  • Deferred compensation plan, based on eligibility
  • Grant awards, based on eligibility
  • Learning and development opportunities
  • Flexible schedules
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