Full Time - Sales Associate - Millwork - Closing

Lowes • SeaTac, WA

7d

About The Position

The Sales Associate in Millwork provides customer service and helps customers find products and services for their home improvement needs. The associate welcomes customers, answers questions, assists with product selection and merchandise handling, and may occasionally load merchandise. The role also involves organizing and replenishing merchandise, accurately processing orders and deliveries, and preparing department merchandise based on customer needs. Associates may cross-train in other store areas and guide customers through shopping or checkout.

Requirements

• At least 6 months of experience using a computer to input, access, modify, or output information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to support customer service.
• Prepare merchandise for customer needs, such as cutting or bundling wood and other department-specific tasks.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
• Flexible spending and health savings accounts
• 401(k) retirement account with company match
• Employee Assistance Program with concierge, work/life services, and no-cost counseling
• Tuition assistance and trade skills scholarships
• Maternity and parental leave
• Adoption assistance
• Associate discount
• Broad discount platform
• Potential annual bonuses, Employee Stock Purchase Plan enrollment, deferred compensation plan, and grant awards, based on eligibility
• Learning and development opportunities
• Flexible schedules

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed