Full Time - Sales Associate - Millwork - Day
About The Position
The Sales Associate works in Lowe’s Millwork department, welcoming customers and helping them find products and services for home improvement needs. The role involves listening to customers, answering questions, assisting with product selection and handling, organizing and replenishing merchandise, and ensuring customer orders and deliveries are processed accurately. Associates may occasionally load merchandise, prepare products based on customer needs, guide customers through shopping or checkout, and cross-train in other store areas. Duties may vary by department and include other assigned responsibilities.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help deliver customer service.
- Prepare department merchandise based on customer needs.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options
- Tuition assistance
- Company-matching 401(k)
- Optional Employee Stock Purchase Program
- 10% associate discount
- Track to the Trades program
- Flexible schedules
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
