Full Time - Sales Associate - Millwork - Day

Lowe's Home Centers • Roxboro, NC

2d

About The Position

As a Customer Service Associate in the Millwork department, you welcome customers to Lowe’s and help them find products and services for their home improvement needs. You listen to customers, answer questions, help locate and select merchandise, and ensure their needs are met. You may occasionally load merchandise and will organize and replenish products. Daily responsibilities can vary by department and hiring needs. Associates may cross-train in other store areas and prepare merchandise for customers, such as cutting and bundling wood or performing other department-specific tasks. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions can include indoor and outdoor weather, varying temperatures and humidity, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, use powered equipment as required, and have appropriate training or assistance.

Requirements

• At least 6 months of experience using a computer to input, access, modify, or output information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift a minimum of 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, handle, and select merchandise.
• Replenish merchandise by identifying empty shelf areas and restocking products.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-train in other areas of the store to help provide customer service.
• Prepare merchandise based on customer needs, including department-specific tasks such as cutting and bundling wood.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed