Full Time - Sales Associate - Millwork - Day

Lowe's Companies, Inc. • Roxboro, NC

4d

About The Position

The Sales Associate is a customer-facing Lowe’s store role focused on helping customers find products and services for their home improvement needs. Associates welcome customers, answer questions, assist with product selection and handling, organize and replenish merchandise, and help ensure orders and deliveries are processed accurately. The role is assigned to a department based on hiring needs and skillsets; this opening is for Millwork and is listed as a day position. Associates may also prepare merchandise for customer needs, guide customers through shopping or checkout, and cross-train in other store areas. Work may take place indoors or outdoors and may involve changing weather conditions, noise, and moving equipment or objects. Occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• At least 6 months of experience using a computer to input, access, modify, or output information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• A certification in a trade related to the department.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to support customer service.
• Prepare merchandise based on customer needs, such as cutting or bundling wood.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed