Sales Associate - Part Time - The Summit - Birmingham, AL

Mizzen+Main•Birmingham, AL
•Onsite

About The Position

Mizzen+Main is seeking a motivated, energetic, and customer-focused Retail Sales Associate to serve as a brand ambassador and deliver an exceptional shopping experience. The associate represents the brand professionally, helps customers select products, shares product and brand information, and supports the store’s sales goals and team environment. The role also includes transaction processing, merchandising, inventory replenishment, store upkeep, opening and closing procedures, event support, and customer-base development through networking and follow-up.

Requirements

  • Strong communication, interpersonal, and problem-solving skills.
  • A positive, team-oriented attitude and a passion for helping others.
  • Flexibility to work varied hours, including evenings, weekends, and holidays as needed.
  • Dependability and punctuality, with the ability to follow direction and take initiative.
  • Ability to bend, reach, stretch, lift, carry, and move at least 40 lbs.
  • Comfort with climbing ladders, moving around regularly, and standing for extended periods.

Nice To Haves

  • Prior retail or customer service experience is preferred but not required.
  • Passion for fashion.

Responsibilities

  • Demonstrate knowledge of Mizzen+Main products, values, and brand story, representing the brand professionally and enthusiastically.
  • Engage customers using a personalized, consultative sales approach; assist with product selection and provide detailed product information.
  • Process sales, returns, and exchanges accurately and provide a seamless checkout experience.
  • Maintain a clean, organized, visually appealing sales floor through merchandising, folding, hanging, and inventory replenishment.
  • Execute opening and closing procedures, stockroom organization, replenishment, and daily store upkeep while prioritizing customer service.
  • Stay informed about in-store and online promotions, events, and product launches and share relevant information with customers.
  • Support and help execute in-store events in keeping with brand expectations and presentation standards.
  • Participate in achieving store sales goals and contribute to a positive, team-oriented environment.
  • Follow company policies and procedures, including operational and safety guidelines.
  • Build and expand the customer base through networking, community outreach, and consistent client follow-up.
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