Sales Associate

ACE Cash Express • St Petersburg, FL

6d

About The Position

ACE Cash Express is seeking energetic, personable, sales-oriented individuals to support store operations and serve customers. Sales Associates use customer-service and sales skills to recommend products and services, build customer trust, and contribute to overall store performance. Compensation includes hourly pay and bonus incentives.

The role involves handling a variety of financial services, which may vary by store, including cash handling, check cashing, lending, bill pay, and card services. Associates are expected to prioritize accuracy, confidentiality, and compliance with industry regulations and safety guidelines. Travel is primarily local and may include visits to more than one store in a day when necessary.

The position regularly requires standing for extended periods, as well as sitting, walking, reaching, stooping, bending, verbal communication, and active listening. Associates must be able to see clearly at close and distant ranges and adjust focus. Occasional lifting or moving of up to 25 pounds may be required. The ability to work 10–12 hours in a confined work area is required, subject to state labor laws.

Requirements

• High school diploma or equivalent.
• Ability to listen actively, communicate effectively, and empathize with customers.
• Ability to work independently and take accountability for store performance.
• Ability to work 10–12 hours in a confined work area, subject to state-specific labor laws.
• Ability to stand for extended periods and perform the stated physical duties, including occasional lifting or moving of up to 25 pounds.

Nice To Haves

• Two or more years of retail experience is beneficial.
• Proficiency in Spanish is welcomed in most markets.

Responsibilities

• Understand customers’ needs and recommend appropriate ACE products and services.
• Communicate effectively, listen actively, empathize with customers’ challenges, and build trust.
• Provide exceptional customer service and foster lasting customer relationships.
• Handle a range of services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services.
• Maintain accuracy and confidentiality and comply with industry regulations and safety guidelines.
• Work independently and take accountability for overall store performance.
• Travel locally, including to more than one store in a day when necessary.

Benefits

• Medical coverage for full-time associates, subject to plan requirements.
• Dental coverage for full-time associates, subject to plan requirements.
• Vision coverage for full-time associates, subject to plan requirements.
• Paid time off for full-time associates.
• Paid holidays for full-time associates.
• Sundays off.
• Flexible schedules.
• Tuition reimbursement for full-time associates.
• Short-term disability coverage for full-time associates.
• Long-term disability coverage for full-time associates.
• Basic life and AD&D coverage for full-time associates.
• 401(k) plan participation is available to all associates, subject to the plan document.
• Hourly pay plus bonus incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED