SALES ASSOCIATE (FLEX)-JEWELRY, WATCHES, SUNGLASSES & HANDBAGS

NEXCOM•Pearl City, HI

About The Position

As a Sales Associate, you will represent the company and its brand while helping customers identify products and services that meet their needs. You will learn about merchandise and explain its features and purpose in an educational, insightful, and professional manner. The role calls for a positive, outgoing approach and a desire to serve customers and contribute to the organization. This is a part-time position supporting jewelry, watches, sunglasses, and handbags sales. The schedule varies and may include early mornings, evenings, weekends, and holidays. Work is typically performed indoors, though work outdoors may be assigned depending on the location. The position involves frequent movement, standing, customer interaction, reaching, and handling merchandise.

Requirements

No experience required.
Basic knowledge of products and merchandise.
Strong interpersonal and communication skills, including the ability to communicate effectively with customers, peers, and management and use proper telephone etiquette.
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to multitask while remaining attentive to customers and flexible to business needs.
Ability to work as part of a team and take initiative without direct supervision.
Ability to adhere to an assigned work schedule.
Able to work varying hours, including early mornings, evenings, weekends, and holidays.
Able to stand for at least two consecutive hours and perform frequent moving, talking, hearing, reaching, and grabbing.
May need to stoop, kneel, crouch, and climb ladders; requires close vision, color vision, depth perception, and ability to adjust focus.
Able to lift at least 25 pounds and up to 50 pounds in some departments.

Nice To Haves

Retail experience is preferred but not required.
High school graduation or equivalent is preferred.
Enthusiastic, friendly, and energetic approach, with a desire to provide outstanding service.

Responsibilities

Proactively engage customers, ask questions, and listen to their needs.
Direct customers to merchandise and inform them about upcoming events, promotions, mobile offers, and the STAR card.
Provide premier customer service and build positive, inclusive, and respectful relationships.
Maintain the appearance of the store.
Cross-sell and upsell products, know the store layout, and suggest trends and promotions based on customers' individual needs.
Learn product features and trends, and use company tools and technology to provide accurate product knowledge and specifications.
Use a point-of-sale system to process cash exchanges, discounts, gift cards, credit cards, and debit cards; handle cash and return accurate amounts to customers.
Complete paperwork, reports, and reconciliations.
Complete inventory processes, check merchandise in, ensure it is accurately ticketed, and possibly participate in periodic inventories.
Follow the assigned work schedule and complete work assignments accurately and fully.
Take accountability for actions and outcomes; perform other duties as assigned.