Sales Associate

Carters Inc. • East Point, GA

6d

About The Position

As a Sales Associate, you are the first face of the Carter’s brand for growing families. You welcome customers and help them find products for their parenting journey, from baby essentials to children’s clothing. The role is based in a welcoming and inclusive retail environment and involves customer service, sales, register transactions, replenishment, and maintaining a safe and clean store. Schedules may accommodate personal activities, and availability may include days, nights, weekends, and holidays as scheduled. Carter’s offers training and development programs and opportunities to grow in the role and beyond.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist with product styles, features, and benefits.
• Proactively resolve customer issues and manage multiple customers in a busy retail environment.
• Assist customers with omnichannel services as needed to support a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree completion or English-as-a-second-language learning.
• Professional and personal development and training programs.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed