Sales Associate
About The Position
The Sales Associate assists clientele and supports the operational and sales needs of the business. The role involves understanding the Lilly Pulitzer brand, its lifestyle, clients, merchandise, and heritage, and demonstrating its selling culture to deliver a positive client experience. Associates drive sales through exceptional service, product knowledge, awareness of market trends, personalized outreach, and active listening and communication. They develop and maintain client relationships, help uphold visual and operational standards, share selling opportunities and successes with store management, and embody Lilly Pulitzer’s Core Values. This is a part-time, hourly, non-exempt position based in a Lilly Pulitzer retail store. Flexible hours, including nights, weekends, and holidays, may be required due to the seasonal nature of the business. The position requires effective collaboration, compliance with company policies and the Employee Handbook’s Code of Conduct, and is reviewed annually. The role is expected to contribute to the company’s corporate social responsibility principles, including respect for people and communities and environmentally friendly business practices.
Requirements
- Ability to multitask in a fast-paced environment.
- Ability to lift up to 20 pounds.
- Ability to communicate effectively with clients, colleagues, and management.
- Ability to be on one’s feet and maneuver around the store during shift hours.
- Compliance with Lilly Pulitzer policies and the Code of Conduct in the Employee Handbook.
Nice To Haves
- Prior retail or client service experience in the fashion or retail industry.
- Prior knowledge of XStore and Tulip.
Responsibilities
- Understand the Lilly Pulitzer brand concept, including its lifestyle, clientele, merchandise, and heritage.
- Demonstrate the Lilly Pulitzer selling culture and ensure a positive client experience.
- Drive sales by providing exceptional service using product knowledge, market trends, personalized outreach, and active listening and communication.
- Develop and maintain relationships with clients.
- Help maintain visual and operational standards set by the Visual and Retail Operations teams.
- Provide store management with ongoing feedback about selling opportunities and successes.
- Understand, embrace, and exhibit Lilly Pulitzer’s Core Values.
- Contribute to the advancement of the company’s corporate social responsibility principles.
Benefits
- Healthcare may be offered.
- Retirement savings may be offered.
- Paid time off/vacation may be offered.
- Product discounts may be offered.
- Bonus and/or commission may be offered.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
