FT Sales Associate, Seasonal

Lovesac Company•Los Angeles, CA

About The Position

Lovesac is hiring a temporary Seasonal Sales Associate to connect with customers, help them select furniture suited to their lifestyle and space, and deliver a strong customer experience. The role runs through December 28, 2026. Flexible availability is required from November 21 through December 28, including nights, weekends, and extended holiday hours. The associate supports sales and customer relationships by learning customer needs, demonstrating products, explaining the brand, following up with prospective customers, and working toward sales goals and key performance indicators. The role also contributes to an inclusive team culture and supports day-to-day store operations, including opening and closing, inventory, visual standards, promotions, safety, and store policies. This position requires regular standing and walking for up to eight hours per shift, moving furniture weighing up to 75 pounds, assembling furniture on the sales floor, and performing physical activities such as bending, twisting, kneeling, reaching, stooping, crawling, and climbing. The position may require travel to local stores, third-party vendors, or occasional meetings. Benefits include paid sick leave and/or paid time off in accordance with applicable state and local laws. Hours worked over 40 in a work week are paid at 1.5 times the associate’s regular rate.

Requirements

  • Must be at least 18 years of age.
  • At least 1 year of experience in a retail or customer service role.
  • Availability to work high-traffic and peak selling periods, including weekends, holidays, and nights; flexible availability from November 21 through December 28, including extended holiday hours, is required.
  • Ability to effectively use technology for sales and customer support, including product demonstrations and internal CRM systems.
  • Ability to travel as required by the Company to local stores, third-party vendors, and occasional meetings using various forms of transportation.
  • Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the safety of people and property.
  • Effective communication skills and the ability to manage conflict in a reasonable, nonconfrontational manner.
  • Ability to stand and walk for extended periods, up to 8 hours per shift.
  • Ability to move objects, including medium to large furniture items weighing up to 75 pounds, and to assemble furniture while working on the selling floor.
  • Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

  • Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive sales conversion.
  • Build customer relationships that encourage loyalty, repeat business, and brand advocacy.
  • Understand customer needs and provide end-to-end service, product education, brand tours, and sales support.
  • Meet and exceed sales goals and key performance indicators through sound judgment and disciplined execution.
  • Contribute to an inclusive and respectful environment for customers and teammates, and remain open to feedback and learning.
  • Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
  • Use store systems and data to prioritize work and support efficient, customer-focused operations.
  • Uphold brand standards, safety requirements, and company policies, and take on additional priorities or special projects as needed.
  • Demonstrate products, assist customers with technology, and use internal CRM systems to support customer service and future outreach.
  • Assemble furniture on the selling floor and move furniture as needed.

Benefits

  • Paid sick leave and/or paid time off in accordance with applicable state and local laws.
  • Pay at 1.5 times the regular rate for hours worked over 40 in a work week.
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