PT Sales Associate

Lovesac Company•Emeryville, CA

20h•Onsite

About The Position

Lovesac is a design-driven furniture brand focused on helping people live more comfortably through innovative, adaptable furniture. Sales Associates connect with customers, help them choose products suited to their lifestyles and spaces, and deliver a welcoming, customer-first shopping experience. The role combines active selling and relationship-building with product education, sales follow-up, and support for daily store operations. Associates are expected to represent Lovesac’s values and brand with integrity, contribute to an inclusive and respectful store environment, and take ownership of their performance. The position involves working during high-traffic selling periods, including weekends, holidays, and nights, and may require travel to local stores, vendors, or occasional meetings. It also involves extended standing and walking, moving and assembling furniture, and performing a range of physical actions on the sales floor.

Requirements

Must be at least 18 years of age.
At least 1 year of experience in a retail or customer service role.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, product demonstrations, and internal CRM systems.
Ability to travel, as required by the Company, to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, between positions and to assemble furniture on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
Build customer connections that encourage loyalty, repeat business, and brand advocacy.
Guide customers through the purchasing journey by identifying their needs, providing service, and building lasting relationships.
Demonstrate product knowledge, lead brand tours, educate customers, create an engaging experience, and close sales.
Manage personal performance and make decisions to meet or exceed sales goals and KPIs.
Help create an inclusive, respectful environment for customers and teammates, and remain accountable, flexible, and open to learning and feedback.
Build relationships through everyday interactions that strengthen brand awareness.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Follow brand standards, safety practices, and policies while helping maintain a positive team environment and protect the business.
Take on additional priorities and special projects as needed.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and identity theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discounts
Up to 26 hours of paid time off within the fiscal calendar year
Time-and-a-half pay for hours worked over 40 in a work week
In certain jurisdictions, eligible part-time Sales Associates may receive paid sick and safe leave
Time-and-a-half pay for hours worked on specified holidays