66193 Inside Sales

Sally Beauty Holdings•Plaistow, NH

About The Position

The Sales Associate focuses on creating a memorable shopping experience for customers at Cosmoprof. The role involves advising customers across hair color, cosmetics, skin care, and nails, supported by product knowledge and training. Associates build customer relationships, recommend products, communicate promotions, support loyalty-program enrollment, process transactions, and maintain a professional store environment. A range of working schedules and hours is available to suit different needs; associates must be available to meet the business’s scheduling needs.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Must be available to meet the scheduling needs of the business.
  • Able to communicate clearly and concisely with customers, co-workers, and management.
  • Able to apply knowledge gained from product knowledge training to support customer service.
  • Able to read and explain product labels.
  • Able to follow directions and perform other duties as assigned by the Manager.
  • Able to lift up to 25 pounds, occasionally while on a ladder, with or without accommodation.
  • The position involves long periods of standing and walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; and recurring lifting of moderately heavy items such as shipment or record boxes.
  • May work around moving parts, carts, or machines and may occasionally be exposed to irritant chemicals, fumes, or odors.

Nice To Haves

  • One or more years of retail sales or customer service experience preferred.

Responsibilities

  • Build relationships with customers and inspire loyalty.
  • Recommend additional and complementary products.
  • Inform customers about current promotions and events.
  • Set up advertising displays and arrange merchandise to highlight sales and promotional events.
  • Inform customers about and enroll them in the Loyalty program.
  • Complete transactions accurately and efficiently.
  • Maintain a professional store environment and communicate inventory issues.
  • Demonstrate Cosmoprof Culture Values.
  • Use product knowledge training to support customer service.
  • Read and explain product labels.
  • Follow directions and perform other duties assigned by the Manager.

Benefits

  • Generous product discount and free sample products.
  • Product education.
  • Opportunity for growth.
  • May qualify for medical, dental, vision, 401(k), vacation, sick time, and holiday time depending on average hours worked.
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