About The Position

The Part-Time Sales Associate drives sales and builds customer relationships by providing excellent customer service and using effective selling techniques. The role performs daily store functions, including product merchandising and sales, customer relations, and store maintenance. Customer service, sales, and teamwork are central to the position. The associate helps maintain DTLR's store standards, supports inventory and merchandising activities, and contributes to an organized, welcoming sales environment.

Requirements

  • Previous retail or customer service work experience is preferred but not required.
  • A high school diploma or equivalent is preferred.
  • Excellent command of English to communicate effectively with management, customers, and other employees.
  • Basic fashion and style trend knowledge and a desire to work with customers in a retail setting.
  • Problem-solving, analytical, detail-orientation, flexibility, communication, and interpersonal skills to provide customer service and support inventory control, merchandise transport, and store maintenance.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and work flexibly in a fast-paced, dynamic environment.
  • Reliable transportation.

Nice To Haves

  • Previous retail or customer service work experience.
  • High school diploma or equivalent.

Responsibilities

  • Use fashion and trend knowledge to identify customer needs and sell appropriate merchandise while maintaining DTLR standards and building customer relationships.
  • Assist with shipments, merchandising, restocking, and pricing.
  • Provide each customer with a positive, energetic, and outgoing impression, while maintaining a positive and enthusiastic attitude toward the job and company.
  • Comply with company policies.
  • Participate in service training and product programs.
  • Follow visual standards, complete daily restocking, and ensure adequate size runs are represented according to visual directions.
  • Assist in preventing employee and customer theft.
  • Help maintain a neat and orderly sales environment.
  • Help keep the store organized as directed by store management.
  • Perform other duties as assigned.
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