Retail Sales Consultant - Seasonal - Great Lakes Crossing Outlets - Auburn Hills, MI

Swarovski • Auburn Hills, MI

2d • Onsite

About The Position

As a Retail Sales Consultant at Swarovski, you will deliver exceptional customer service, create memorable brand experiences, and inspire customers through your passion for Swarovski products. You will work toward sales goals while contributing to a welcoming, organized, and vibrant team environment. The role also involves building customer relationships, promoting loyalty programs, and using digital tools to enhance the customer experience.

Swarovski offers employee discounts, an employee assistance program, and product and personal training. The company supports career development, with opportunities to grow into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser. Swarovski describes sustainability, responsibility, diversity, and inclusion as central to its brand and is an equal opportunity employer.

Requirements

• Passion for fashion, luxury, or lifestyle brands.
• Experience in a multicultural retail environment.
• Excellent, proven customer service skills and a personality that builds trust.
• Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
• Digital savvy and comfort using retail technology.
• Confidence in expressing individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers and promote loyalty programs.
• Achieve individual and team sales goals and take accountability for results.
• Collaborate with the team to create a welcoming, organized store environment.
• Maintain current knowledge of brand products and use digital tools to enhance the customer experience.

Benefits

• Exclusive employee discounts on Swarovski products.
• Global employee assistance program offering support for mental, physical, and emotional health, managerial support, and financial and legal matters.
• Comprehensive product and personal training.
• Career development support and opportunities to grow into leadership or specialist roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed