About The Position

Swarovski is seeking a seasonal Retail Sales Consultant at Great Lakes Crossing Outlets in Auburn Hills, Michigan. The role delivers exceptional customer service and creates memorable brand experiences by building customer connections, sharing product stories, and inspiring customers with a passion for Swarovski products. The Sales Consultant contributes to individual and team sales goals while helping maintain a welcoming, organized store and using digital tools to enhance the customer experience.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven approach, and a commercial mindset.
  • Ability to work as a team player.
  • Digital savvy and comfortable using retail technology.
  • Confidence expressing individuality and contributing creative ideas.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting customer relationships and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand and product knowledge.
  • Use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development opportunities, including potential growth into Store Manager, Trainer, or Visual Merchandiser roles.
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