Retail Assistant Store Manager - Full Time - Great Lakes Crossing Outlets - Auburn Hills, MI

Swarovski • Auburn Hills, MI

2d

About The Position

As an Assistant Store Manager at Swarovski, you will support a positive work environment, deliver exceptional customer experiences, and help drive commercial results. You will coach and empower team members, act as a role model, and contribute to the store’s success. You will also step in for the Store Manager as needed.

The position supports store operations and sales while helping team members grow and customers feel inspired. Swarovski offers product, personal, and leadership skills training and opportunities for career development. Assistant Store Managers may grow into roles such as Store Manager, Trainer, District Manager, Visual Merchandiser, Customer Service, or Sales Operations Manager.

Requirements

• 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands.
• Some leadership and coaching experience.
• Ability to establish trusting relationships and empower others.
• Excellent customer service skills and digital proficiency.
• Responsible and able to take ownership.
• Curious, empathetic, and results-driven team player with a commercial mindset.

Responsibilities

• Act as a role model by delivering outstanding customer service and a strong brand experience.
• Coach, motivate, and onboard team members to maximize performance.
• Support recruitment, talent development, and employee relations.
• Drive sales and support monthly plans and targets.
• Oversee store operations, including inventory, cash handling, and compliance.
• Step in for the Store Manager as needed.

Benefits

• Recognition awards celebrating achievements.
• Exclusive employee discounts on Swarovski products.
• Paid volunteering leave.
• Global employee assistance program offering support with mental, physical, and emotional health, managerial support, and financial and legal matters.
• Product, personal, and leadership skills training.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed