Sales Associate - Keyholder

National Vision•Indianapolis, IN

14h

About The Position

As a Sales Associate, you’ll help deliver an exceptional customer experience while supporting store operations and sales goals. You will assist customers in selecting eyewear suited to their lifestyle, prescription, and budget; dispense eyeglasses and contact lenses and provide lens training as permitted by state law; and educate customers about eyewear and contact lens care. You will also maintain accurate customer and patient records, communicate order status, answer incoming calls, keep the store clean and organized, maintain visual merchandising standards, and support inventory control and loss prevention. Duties and work practices may vary by location to comply with state licensing and credential requirements. The store is closed every Sunday.

Requirements

High school diploma or equivalent required.
Skilled at multitasking and handling a fast-paced work environment.

Nice To Haves

One or more years of retail or customer service experience preferred.

Responsibilities

Provide excellent customer service while supporting store sales goals.
Help customers select eyewear based on lifestyle, prescription, and budget.
Dispense eyeglasses and contact lenses and provide lens training, as permitted by state law.
Educate customers on eyewear and contact lens care.
Maintain accurate customer and patient records.
Communicate order status and answer incoming phone calls.
Keep the store clean, organized, and visually merchandised to brand standards.
Support inventory control and loss prevention procedures.
Perform other duties as assigned.