Cloverkey #172 - Gift Shop Sales Associate P/T

Cloverkey LLC • Liberty Township, OH

5d

About The Position

Cloverkey is seeking a part-time Sales Associate for a hospital gift shop. The role supports daily shop operations and creates an outstanding shopping experience by helping customers, working toward sales goals, maintaining a clean and inviting shopping environment, processing transactions accurately, and building positive relationships with hospital staff, volunteers, patients, and visitors. The ideal candidate is dependable, service-oriented, professional, and committed to representing Cloverkey with care. Candidates selected for employment must successfully complete any required hospital occupational health screenings and onboarding requirements before beginning work; employment is contingent upon meeting those requirements.

Requirements

• High school diploma or equivalent.
• Knowledge of basic math skills for processing transactions.
• Excellent phone etiquette and communication skills.
• Effective time management skills to prioritize tasks and meet deadlines.
• Strong sales skills, including the ability to upsell and cross-sell products.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Ability to stand during the scheduled shift.
• Ability to build rapport with customers and provide strong customer service.

Nice To Haves

• Previous experience in gift sales or a related field is preferred.

Responsibilities

• Warmly greet customers, provide personalized service, and invite them to return.
• Meet individual and store sales goals and contribute to overall store performance.
• Maintain an organized, clean, and visually appealing gift shop in accordance with Cloverkey merchandising standards and hospital infection prevention requirements.
• Accurately process transactions, including cash, credit cards, payroll deductions, hospital charge accounts, and other approved payment methods.
• Balance and verify cash drawers at the beginning and end of each shift according to established cash handling procedures.
• Promptly report and document cash discrepancies in accordance with company policy.
• Maintain reliable attendance, work scheduled shifts, and follow Cloverkey and hospital policies and professional appearance standards.
• Build positive relationships with hospital staff, volunteers, patients, and visitors while representing Cloverkey professionally.
• Understand daily store operations and contribute to a collaborative team environment focused on service and sales results.
• Demonstrate accountability, professionalism, and a commitment to continuous improvement as measured through individual and team performance.
• Perform other duties as assigned by the Store Manager, Assistant Manager, District Manager, or Corporate.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED