Sales Associate

Rocky's Ace Hardware • Manchester, CT

6d

About The Position

The Sales Associate is responsible for providing helpful customer service, processing sales quickly, accurately, and efficiently, and performing cash register operations. The role supports store operations and provides customer service by engaging with customers and determining their needs and project requirements.

Responsibilities

• Combine customer service with sales skills.
• Perform store tasks including cashiering, product placement, receiving merchandise, processing shipments, stocking, maintaining store cleanliness, selling, and operating equipment.
• Work with the management team to achieve sales and productivity goals.
• Assist in maintaining store equipment in good working condition.
• Work with management to develop and execute ideas and activities to increase store traffic.
• Ensure end-caps, dump bins, and feature displays are properly merchandised and maintained.
• Provide customer service that follows Helpful Customer Service behaviors and mystery shop standards.
• Greet customers as they enter the store.
• Answer phone calls.
• Maintain awareness of promotions and advertisements.
• Operate registers accurately and efficiently and maintain cash at registers.
• Keep the register area orderly and supplies stocked.
• Solicit customers to open an Ace Rewards card.
• Issue receipts, refunds, credits, or change due to customers.
• Attend mandatory monthly store meetings.
• Perform other responsibilities as assigned by store management.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed