Pottery Barn Seasonal Sales Assoc

Williams-Sonoma • Miramar Beach, FL

1d

About The Position

As a Sales Associate, you provide customers with a distinctive shopping experience through excellent customer service, effective selling techniques, and in-depth product knowledge in a fast-paced specialty retail environment. You help customers find products suited to their needs, support store sales goals, and contribute to merchandise presentation, transactions, and general store upkeep. This is a seasonal role. The posting describes both full-time and part-time scheduling expectations; it does not specify which schedule applies to this opening.

Requirements

• 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
• Ability to provide customer service, sell products, work toward sales goals, and close sales.
• Ability to work in a team and independently, manage time, prioritize, and handle multiple tasks simultaneously.
• Ability to ask questions to understand customers’ needs and connect them with appropriate products.
• Ability to operate a point-of-sale (POS) system.
• Ability to remain mobile on the sales floor for extended periods.
• Ability to lift and mobilize items up to 75 pounds using appropriate equipment and safety techniques.
• Full-time associates are expected to have open availability to meet business needs.
• Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday). Weekend availability must be on two separate days. Associates scheduled for 20 or more hours per week need greater availability to meet business needs.

Nice To Haves

• High school diploma or equivalent preferred.
• Specialty retail sales experience preferred.

Responsibilities

• Provide sincere, friendly, energetic customer service in keeping with World-Class service standards.
• Achieve established sales and contest goals and maintain knowledge of current sales and promotions.
• Assist customers with gift wrap, gift registry, merchandise location, catalog and special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive knowledge of product features and benefits.
• Process sales, returns, and exchanges accurately and efficiently using the register.
• Assist with visual merchandise presentation, signage, and lighting.
• Maintain store cleanliness and upkeep, including straightening, cleaning, and helping maintain the stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties assigned by management and comply with company policies and procedures.

Benefits

• Generous discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED