Sales Associate

Madewell•San Diego, CA
•$18 - $19

About The Position

As a Sales Associate at Madewell, you represent the brand with personal style and passion, bringing welcoming energy to the sales floor. You help customers discover their look and collaborate with team members and managers to support business success. The role focuses on delivering a seamless customer experience through collaboration, kindness, and inclusivity. You also drive sales, assist with store operations and product-related tasks, and share customer feedback with management.

Requirements

  • Be at least 18 years old.
  • Passionately support the brand, its customers, and its teams.
  • Stay up to date with current fashion trends and industry developments.
  • Demonstrate teamwork, flexibility, and courtesy when executing tasks.
  • Champion new ideas and demonstrate strong problem-solving skills while navigating uncertainty.
  • Have scheduling flexibility, including nights, weekends, and holidays.
  • Be able to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds (18 kilograms).

Responsibilities

  • Provide a seamless and authentic customer experience that reflects the brand.
  • Drive sales while exceeding selling and service expectations for customers.
  • Assist with operational and product-driven store tasks assigned by the management team, acting in a manner aligned with brand values.
  • Share customer feedback and insights with the management team.

Benefits

  • Competitive base pay and bonus programs.
  • Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
  • Discounts on entertainment, travel, fitness, and mobile technology.
  • 401(k) plan with company matching donations.
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