Helly Hansen - Seasonal Sales Associate @ Seattle Premium Outlets
About The Position
The Part Time Sales Associate supports sales performance, delivers exceptional customer experiences, and carries out day-to-day store operations. The role follows customer engagement strategies and maintains merchandising standards to support a positive in-store experience. The position is with Helly Hansen at Seattle Premium Outlets. The associate provides customer service, builds relationships with customers, recommends products based on customer needs, supports fitting-room visits, promotes the rewards program, learns about products and trends, and works toward personal and store sales goals. The role also maintains visual merchandising and store conditions, assists with opening and closing tasks, processes transactions, handles cash, follows company policies, responds to injuries, and participates in loss-prevention activities. The position requires at least 12 hours of availability per week, including one weekend day, and a flexible schedule to meet business needs. Employees must be at least 16 years old. Physical tasks include standing and moving through the store, assisting customers, handling merchandise, pushing or pulling merchandise racks, maintaining displays and store cleanliness, and lifting up to 25 pounds regularly and up to 50 pounds occasionally.
Requirements
- Must be at least 16 years old.
- Must be available for at least 12 hours per week, including one weekend day; additional availability is a plus.
- Must arrive on time for scheduled shifts and work a flexible schedule to meet business needs.
- Ability to communicate clearly and respectfully with customers and team members.
- Ability to operate office equipment and technology, including cash registers, computers, phones, and scanners.
- Ability to stand and move throughout the store during scheduled shifts.
- Ability to lift and carry 25 pounds regularly and up to 50 pounds occasionally.
- Ability to push and pull full racks of merchandise.
- Ability to reach, stretch, bend, stoop, and crouch as needed for store tasks.
- Vision sufficient to read labels, assist customers, and perform tasks requiring attention to detail.
- Ability to use fine manipulation and grasp with hands to sort, hang, fold, and organize clothing.
Nice To Haves
- Additional availability beyond the minimum 12 hours per week.
Responsibilities
- Uphold high retail standards and provide an in-store customer experience aligned with company standards.
- Initiate conversations with customers, build relationships, learn their interests, and identify products to suggest.
- Assist customers in the fitting room.
- Recommend products aligned with customer needs and preferences through suggestive selling.
- Promote the rewards program and achieve weekly loyalty sign-up goals.
- Learn about new products and trends to better engage customers.
- Achieve personal sales targets and contribute to overall store performance.
- Provide information and advice about product performance, features, and specifications.
- Maintain visual merchandising standards and keep the sales floor clean, organized, and well-stocked.
- Assist with assigned daily store operations, including opening and closing procedures.
- Accurately process transactions, handle cash, and maintain point-of-sale integrity.
- Follow company and store policies, processes, and procedures.
- Respond quickly to customer or employee injuries and report them immediately to the manager on duty.
- Participate in loss-prevention audits and comply with loss-prevention policies to minimize store shrink.
- Arrive on time for scheduled shifts and work a flexible schedule to meet business needs.
- Communicate clearly and respectfully with customers and team members.
- Stand and move throughout the store, retrieve merchandise, assist customers, and recover the store.
- Lift and carry merchandise, including up to 25 pounds regularly and up to 50 pounds occasionally; push or pull full merchandise racks.
- Reach, stretch, bend, stoop, and crouch to retrieve items, restock, and maintain store cleanliness.
- Occasionally perform manual labor to assemble displays or rearrange the store layout.
- Use fine manipulation and grasping to sort and organize clothing, including hanging, folding, and arranging by color or size.
Benefits
- 401(k) with company match
- Employee assistance program
- Employee discounts
- Flexible schedule
- Paid time off, including vacation and sick time
- Bonuses based on achieving store and personal targets
- Four weeks of paid parental leave for eligible new parents
- Flexible Fridays
- Tuition reimbursement
- Resources supporting physical, emotional, social, and financial well-being
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
