Helly Hansen - PT Sales Associate @Fashion Outlets of Chicago

Kontoor Brands, Inc.•Chicago, IL

9d•$17 - $19

About The Position

The Part Time Sales Associate supports sales performance, delivers an exceptional customer experience, and carries out day-to-day store operations. The role follows customer engagement strategies and maintains merchandising standards that support a positive in-store experience. The associate builds relationships with customers, recommends products that match their needs, supports loyalty enrollment, and contributes to personal and overall store sales goals. The associate also helps maintain a clean, organized, and well-stocked sales floor; assists with opening and closing procedures; processes transactions and handles cash; and follows company policies and loss-prevention procedures. The role requires a flexible schedule, at least 12 hours of availability per week including one weekend day, and the ability to perform the listed physical and customer-service functions. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Requirements

Must be at least 16 years old.
Must be available to work at least 12 hours per week, including one weekend day; additional availability is a plus.
Must arrive on time for scheduled shifts and work a flexible schedule to meet business needs.
Ability to communicate clearly and respectfully with customers and team members.
Ability to operate office equipment and technology, including cash registers, computers, phones, and scanners.
Ability to stand and move throughout the store during scheduled shifts and walk to assist customers, retrieve merchandise, and recover the store.
Ability to maneuver and/or lift 25 pounds regularly and up to 50 pounds occasionally, and push or pull full racks of merchandise.
Ability to reach, stretch, bend, stoop, and crouch for store tasks.
Ability to read labels accurately and use fine manipulation and grasping to organize clothing.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Nice To Haves

Additional availability beyond the minimum 12 hours per week.

Responsibilities

Uphold high retail standards and provide an in-store customer experience aligned with company standards.
Initiate conversations with customers, build relationships, learn their interests, and identify products to suggest.
Assist customers in the fitting room.
Recommend products suited to customer needs and preferences through suggestive selling, and encourage purchases.
Promote the rewards program, build brand loyalty, and achieve weekly loyalty sign-up goals.
Learn about new products and trends to engage customers effectively.
Meet personal sales targets and contribute to overall store performance.
Provide information and advice about product performance, features, and specifications.
Maintain visual merchandising standards and keep the sales floor clean, organized, and well-stocked.
Assist with assigned opening and closing procedures, accurately process transactions, handle cash, and maintain point-of-sale integrity.
Follow company and store policies, processes, and procedures.
Respond promptly to customer or employee injuries and report them immediately to the manager on duty.
Participate in Loss Prevention Audits and comply with loss-prevention policies to minimize store shrink.
Arrive on time for scheduled shifts and work a flexible schedule to meet business needs.
Communicate clearly and respectfully with customers and team members.
Operate office equipment and technology, including cash registers, computers, phones, and scanners.
Stand and move throughout the store; walk to assist customers, retrieve merchandise, and recover the store.
Lift and carry merchandise, maneuver or lift 25 pounds regularly and up to 50 pounds occasionally, and push or pull full racks of merchandise.
Reach, stretch, bend, stoop, and crouch to retrieve items, restock, and maintain store cleanliness.
Occasionally perform manual labor to assemble displays or rearrange the store layout.
Read labels accurately and use fine manipulation and grasping to sort and organize clothing, including hanging, folding, and arranging by color or size.