Full Time - Sales Associate - Plumbing - Opening
About The Position
The Sales Associate in Plumbing at Lowe’s welcomes customers, provides friendly and professional service, and helps them find products and services for home improvement needs. The role involves answering questions, helping customers locate and select merchandise, and occasionally loading merchandise. Associates spend much of their time listening to customers, answering questions, and organizing merchandise, with duties that may vary by department and store needs. Associates may replenish shelves, process orders and deliveries accurately, train across store areas, prepare merchandise to meet customer needs (including cutting and threading pipe), and guide customers through shopping or checkout. The role may require occasional travel to meetings, training, or nearby stores. Working conditions may include indoor and outdoor environments, variable and sometimes extreme weather, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines and use powered equipment with proper training or assistance. Lowe’s describes itself as a home improvement retailer serving customers through its stores and supporting communities through housing, community-space, skilled-trade, and disaster-relief programs. The stated pay range is $16.50–$17.20 per hour; starting pay may vary based on factors including position, location, education, training, and experience.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or lift over 25 pounds with or without an accommodation.
- Follow lifting guidelines limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
- Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as plumbing.
Responsibilities
- Welcome customers, answer questions, and provide friendly and professional customer service.
- Assist customers with locating and handling merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help deliver customer service.
- Prepare merchandise according to customer needs, such as cutting and threading pipe.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Associate discount, including a 10% discount
- Employee Stock Purchase Plan, subject to eligibility
- Annual bonuses, deferred compensation plan, and grant awards, subject to eligibility
- Learning and development opportunities
- Track to the Trades program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
