PT Sales Associate
About The Position
Lovesac is hiring a part-time Sales Associate at The Grove at Shrewsbury in Shrewsbury, New Jersey. The role focuses on helping customers choose furniture that suits their lifestyles and spaces, delivering an engaging, customer-first shopping experience, and meeting sales goals. Associates build customer relationships, demonstrate product knowledge, manage follow-up, and use store technology and CRM systems to support sales and future outreach. They also support store operations, including opening and closing, inventory, visual standards, promotions, safety, and special projects. The position involves working during high-traffic periods, including weekends, holidays, and nights, and may require travel to local stores, third-party vendors, or meetings.
Requirements
- Must be at least 18 years old.
- At least 1 year of experience in retail or customer service.
- Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
- Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
- Ability to travel as required by the Company using various forms of transportation.
- Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the safety of people and property.
- Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
- Ability to stand and walk for extended periods, up to 8 hours per shift.
- Ability to move objects, including medium to large furniture weighing up to 75 pounds, between positions and to assemble furniture on the selling floor.
- Ability to bend, twist, kneel, reach, stoop, crawl, and climb.
Responsibilities
- Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
- Build customer connections that support loyalty, repeat business, and brand advocacy.
- Guide customers through the purchasing journey by identifying their needs, providing service, and building lasting relationships.
- Demonstrate product knowledge, provide brand tours and product education, and close sales.
- Manage individual performance and work to meet or exceed sales goals and KPIs.
- Contribute to an inclusive and respectful environment for customers and teammates, and remain open to feedback and learning.
- Build relationships and support brand awareness through customer and team interactions.
- Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
- Use store systems and data to prioritize work and support efficient, customer-focused execution.
- Follow brand standards, safety requirements, and policies while helping maintain a positive team environment and protect the business.
- Take on additional priorities and special projects as needed.
- Use technology to demonstrate products, support customers, and use internal CRM systems.
- Travel as required to local stores, third-party vendors, and occasional meetings.
- Move and assemble furniture on the selling floor, including items weighing up to 75 pounds.
Benefits
- Performance-based quarterly bonus
- Competitive hourly wage
- 401(k) with company match
- Legal and ID theft plans
- Paid time off and holiday pay
- Associate Resource Groups
- Lovesac Gives Back
- Verizon employee discounts
- Employee Assistance Program (EAP)
- Access to discounted health benefits
- Wellness and gym discount
- Up to 26 hours of paid time off within the fiscal calendar year
- Time-and-a-half pay for hours worked over 40 in a work week
- Paid sick and safe leave may be available to part-time Sales Associates in certain jurisdictions
- Time-and-a-half pay for hours worked on specified holidays
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
