PT Sales Associate - Carlsbad

Marc Jacobs•Carlsbad, CA

2d•$17 - $18•Onsite

About The Position

Marc Jacobs International seeks a Sales Associate for its Carlsbad store in Carlsbad, California. The role drives sales and service by delivering an exceptional client experience, engaging in clienteling, and supporting store operations. The Sales Associate helps create a welcoming, guest-ready environment and builds client relationships to encourage repeat business. The position requires a passion for the Marc Jacobs brand and product offering, strong communication and organizational skills, and the ability to work a retail schedule that includes evenings, weekends, and holidays. Compensation is $17–$18 per hour, depending on relevant skills and experience. Benefits, if applicable, include paid holidays, vacation, sick and personal time, medical, dental and vision insurance, 401(k) matching, and discounts through PerkSpot and on Marc Jacobs and other LVMH products.

Requirements

At least 1 year of experience in retail, sales, or an industry-adjacent role focused on customer service.
Experience generating sales and building and developing client relationships.
Demonstrated verbal and written communication skills.
Ability to demonstrate passion and empathy for clients and anticipate and exceed their expectations.
Ability to embrace change and new opportunities while remaining true to the Marc Jacobs brand DNA.
Creativity, curiosity, openness to diverse and disruptive ideas, and a collaborative approach.
Excellent organizational, follow-up, and time-management skills.
Passion for the Marc Jacobs brand and product offering.
Computer skills, including operating a POS and navigating Microsoft Office.
Flexibility to work a retail schedule that includes evenings, weekends, and holidays.

Responsibilities

Consistently achieve or exceed individual and store sales targets and other commercial KPIs.
Keep the store guest-ready and create a welcoming environment where clients feel comfortable.
Build sales by offering styling expertise, knowledge of seasonal trends, and product knowledge.
Understand the stages of the client journey and demonstrate the behaviors needed to deliver an elevated experience and encourage repeat business.
Demonstrate knowledge of the Marc Jacobs Universe, including products, Brand DNA, and brand pillars.
Capture client data and cultivate relationships with new and existing clients.
Initiate regular client contact and promptly follow up on sales, events, and client inquiries.
Foster collaboration and open communication with colleagues and management.
Maintain a curious, learning-oriented attitude and seek and receive feedback from colleagues and management.
Keep the sales floor and stockroom well-organized.
Follow company policies and procedures.