About The Position

The Sales Associate helps create a signature experience for every guest at a LEGO® store. The role includes greeting guests, performing cash register functions, maintaining a clean, safe, and visually stimulating store, and upholding LEGO® Brand Retail visual standards. The associate also supports stockroom operations, merchandise receiving, customer engagement, promotional materials, and loyalty programs. Associates resolve customer issues and report challenging situations to a manager, and are typically responsible for store operational tasks while on duty.

Responsibilities

  • Greet every guest and provide a professional, gracious, friendly, and engaging experience.
  • Perform all cash register functions.
  • Carry out daily cleaning duties and maintain store displays.
  • Learn and execute LEGO® Brand Retail visual standards.
  • Assist with receiving merchandise and safely and efficiently operate the stockroom.
  • Maintain the stockroom to LEGO® Brand Retail standards and follow safety regulations.
  • Notify management of potential shortage situations.
  • Resolve customer issues and report challenging situations to a manager.
  • Engage with customers and use promotional materials and loyalty programs.
  • Perform store operational tasks while on duty.

Benefits

  • Enhanced paid family care leave options.
  • Life and disability insurance.
  • Resources and benefits to support physical and mental wellbeing, along with opportunities to build community and inspire creativity.
  • Colleague discount available from day one.
  • Bonus scheme rewards when goals are reached, if eligible.
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