Stoneridge mall Sales Associate

KnitWell Group•Pleasanton, CA
•Onsite

About The Position

Soma is an intimate apparel brand focused on comfort and confidence through beautiful, innovative solutions. The Sales Associate is the welcoming face of a customer-centered store environment, helping create a culture of hospitality and empowering customers through genuine connections, product knowledge, and personalized service. This role contributes to store performance and customer experience while supporting merchandising, inventory replenishment, and store organization.

Requirements

  • Passion for the brand, fashion, and empowering confidence.
  • Flexible availability, including nights, weekends, and holidays.
  • Team-player mindset with a high level of ownership and initiative.
  • Ability to quickly learn new processes and tools.
  • Strong interpersonal and communication skills.
  • Minimum age of 16 in AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA; minimum age of 18 in all other states.
  • Ability to bend, reach, and stretch for products; move around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Responsibilities

  • Deliver a customer-centered experience that reflects the company’s culture of hospitality.
  • Initiate authentic conversations to understand customer needs and provide personalized service.
  • Use available tools to create a seamless omnichannel experience.
  • Educate customers about the benefits of brand loyalty programs.
  • Stay accountable to personal goals and contribute to overall store performance.
  • Assist store leaders with merchandising, inventory replenishment, and store organization.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Support a positive work environment through teamwork and collaboration.

Benefits

  • Optional medical, dental, and vision insurance.
  • 401(k) plan.
  • Merchandise discounts and potential discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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