Sales Associate

Camarillo Fitness Management Holdings LLC•Boston, MA
•$14 - $16

About The Position

CamFit, an independently owned and operated Orangetheory Fitness franchise, is hiring an energetic, customer-focused Sales Associate to grow studio membership and provide an exceptional experience for members and guests. The role involves building relationships with prospective members, guiding them through the sales process, and confidently asking for the sale. Frequent, hands-on cleaning is also an essential and substantial part of every shift, ensuring the studio is clean, organized, stocked, and ready for guests. The position is based at a fitness studio, which may vary, and is part of the Operations department. CamFit operates an Orangetheory Fitness studio offering coach-led group workouts that combine strength training and cardio, with performance-tracking technology to help members monitor their progress. The franchise states that every role is an opportunity to help people live stronger, healthier lives.

Requirements

  • Enthusiasm for health and fitness and a genuine interest in helping people achieve their goals.
  • Strong sales skills and confidence asking for the sale.
  • Excellent written and verbal communication skills.
  • Ability to multitask, stay organized, and work effectively in a fast-paced team environment.
  • Proficiency with basic computer software, including Microsoft Office, email, membership management systems, CRM platforms, and other operational tools.
  • Flexible availability to work weekdays, evenings, weekends, and holidays as needed.
  • Positive, proactive attitude and desire to grow within the CamFit community.
  • Comfort performing frequent physical cleaning and sanitation tasks throughout the shift; cleaning is a significant, recurring responsibility.

Nice To Haves

  • Previous experience in a goal-driven fitness, wellness, hospitality, or retail environment is preferred.

Responsibilities

  • Welcome members and guests, manage front-desk check-ins, and create a friendly, high-energy first impression.
  • Build rapport with prospective members, conduct studio tours, explain the Orangetheory workout, and recommend memberships suited to their goals.
  • Convert leads and introductory guests into members by answering questions, handling objections, and asking for the sale.
  • Meet or exceed individual and studio sales goals for memberships, renewals, and retail products while meeting activity expectations for outreach, appointments, and conversions.
  • Follow up with leads by phone, text, and email; schedule introductory visits; and accurately update the studio’s CRM and sales systems.
  • Support referrals, local partnerships, community events, and grassroots outreach to build awareness and generate membership leads.
  • Help members with account questions, membership changes, and general requests while supporting retention and a strong member experience.
  • Perform frequent cleaning throughout each shift, including sanitizing equipment and high-touch surfaces; cleaning restrooms; sweeping, vacuuming, and mopping; removing trash; restocking supplies; and maintaining the front desk, lobby, studio, and shared areas.
  • Collaborate with coaches and studio leadership to create a consistent, high-energy member experience.
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