Sales Associate

EssilorLuxottica Group•Kentwood, MI

About The Position

The Sales Associate helps customers find premium-quality eyewear and delivers an authentic, fun, energetic shopping experience. The role focuses on achieving sales targets, building customer relationships, recommending eyewear suited to customers’ lifestyles and preferences, and contributing to a welcoming, inclusive store environment. Associates receive hands-on training and collaborate with colleagues and leadership to provide high-quality service and maintain an organized, visually appealing store.

Requirements

  • Enthusiasm for helping others and creating great customer experiences.
  • Communication skills to engage customers and support sales in a dynamic environment.
  • Comfort using technology to enhance the customer experience and accuracy with transactions.
  • Interest in eyewear and fashion trends, with the ability to help customers find a suitable look.
  • Self-motivation, resilience, adaptability in a fast-paced environment, and willingness to learn and grow.

Nice To Haves

  • Experience in retail or customer service.

Responsibilities

  • Meet sales targets and exceed expectations by connecting with customers and building lasting relationships.
  • Help new and returning customers find products that meet their needs.
  • Offer tailored advice and recommend eyewear solutions suited to customers’ lifestyles and preferences.
  • Develop skills through hands-on training and collaborate with experienced professionals to provide high-quality service.
  • Work with the team and leadership to maintain a positive, supportive environment.
  • Keep the store clean, organized, and visually appealing for customers.
  • Promote an inclusive and respectful environment for customers and colleagues.

Benefits

  • Competitive bonus and/or commission plan may be offered.
  • Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
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