Sales Associate

Norman's Gift Shops, Inc.•Allentown, PA
•Onsite

About The Position

NORMAN’S is seeking a part-time Sales Associate for its Hallmark Gold Crown retail location in the South Mountain Shopping Center in Allentown, Pennsylvania. Sales Associates contribute to store goals while providing customers with a genuine, memorable experience and fostering a caring team atmosphere. They are a primary source of knowledge on the sales floor and are expected to show initiative, work as part of a team, and provide excellent customer service.

Requirements

  • Must be at least 16 years of age.
  • Ability to work a flexible schedule that meets business needs, including events, holidays, evenings, and weekends.
  • Strong aptitude for basic math, including percentages and general arithmetic.
  • Ability to continuously stand and walk; frequently push and pull; occasionally bend, stoop, crawl, reach above shoulders, kneel, climb a ladder, and carry up to 40 pounds.

Responsibilities

  • Use the Customer CARE program to connect genuinely with customers, build relationships, and drive retail sales.
  • Put the customer first in all interactions.
  • Consistently meet store-specific Crown Rewards enrollment goals.
  • Learn and efficiently operate the register system, maintaining cash register accuracy and providing a pleasant point-of-sale experience.
  • Use strong selling skills during customer interactions to build sales and customer satisfaction.
  • Learn product knowledge for all merchandise and apply it when assisting customers.
  • Maintain and restock displays as directed by store management.
  • Perform additional duties as assigned.

Benefits

  • Flexible schedule
  • 25% discount on merchandise purchased in stores
  • Incentive contests throughout the year
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